Terms of Service

Welcome to BookPaws! These Terms of Service ("Terms") govern your use of our pet boarding management platform and services. By accessing or using BookPaws, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using BookPaws services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

2. Description of Service

BookPaws is a comprehensive business management platform designed specifically for pet boarding facilities, including:

• Reservation and booking management
• Customer and pet information tracking
• Revenue and business analytics
• Automated notifications and communications
• Mobile-responsive dashboard

3. User Accounts

3.1 Account Creation

To use BookPaws, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Security

You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

4. Subscription and Payment

4.1 Subscription Plans

BookPaws offers subscription-based services with the following pricing:

• BookPaws Pro: €24.99 per four weeks
• 1-month free trial available for new users

4.2 Payment Terms

Subscription fees are billed in advance on a recurring basis. All fees are non-refundable except as required by law. You may cancel your subscription at any time through your account settings.

4.3 Price Changes

We reserve the right to modify our pricing with 30 days' notice. Price changes will not affect your current billing cycle.

5. Acceptable Use

5.1 Permitted Use

You may use BookPaws solely for legitimate business purposes related to pet boarding and care services.

5.2 Prohibited Activities

You agree not to:

• Use the service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service or servers
• Transmit any malicious code or harmful content
• Violate any applicable laws or regulations

6. Data and Privacy

6.1 Data Ownership

You retain ownership of all data you input into BookPaws. We do not claim ownership of your business data.

6.2 Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

6.3 Data Processing

We process your data in accordance with our Privacy Policy and applicable data protection laws.

7. Intellectual Property

7.1 Our Rights

BookPaws and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of content you upload to BookPaws. By using our service, you grant us a limited license to use your content solely to provide our services.

8. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability.

9. Limitation of Liability

10. Indemnification

You agree to indemnify and hold harmless BookPaws from any claims, damages, or expenses arising from your use of the service or violation of these Terms.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or through your account settings.

11.2 Termination by Us

We may terminate or suspend your account immediately if you breach these Terms or for any other reason at our sole discretion.

11.3 Effect of Termination

Upon termination, your right to use the service ceases immediately. We may delete your account and data after a reasonable period.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the service. Your continued use constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information

These Terms of Service were last updated on December 2024. We recommend reviewing this document periodically for any updates.